*Tech-Support and Update Subscription
The comprehensive, cost effective annual service plan.
Shopdata Systems optional tech-support and update subscription provides our Windows operating systems software users with the latest software released by SDS as an update within the covered year(s).
Also covered is, unlimited phone support, remote maintenance, 24/7and holiday emergency phone support and SDS software discounts. Additionally customers who purchase SDS tech-support and update subscription pay only one price for their tech-support and updates regardless of how many software seat licenses they have at that site. Also to those Windows operating systems software customers whose subscription has expired, pay only the current year price to renew the subscription, regardless of how long the service has been expired.
While we no longer support our DOS operating systems software, our customers who are currently using ShopData Systems DOS operating systems software can contact SDS for upgrade options.
1) Unlimited phone support during SDS business hours.
8:00 a.m. – 5:00 p.m. Central Time 972-494-2719.
The services of our Texas based, in house tech support specialist can be called upon for any reason, regarding SDS CAM software, also new employee users of SDS software also can greatly benefit from this tech-support as well. Requests and suggestions from our subscription customers are given special consideration. Many of their ideas have been incorporated into the upcoming releases. We will continue this policy of listening to our customers as they provide us with invaluable support. This enables us to make a committed effort to provide quality service and products to our customers who will be supporting our development and service endeavors.
2) Worldwide Remote Maintenance with 
Within seconds a SDS tech support specialist can establish a secure connection with your computer located anywhere in the world. With *Netviewer.com, tech support can easily control your computer remotely. Let our specialist solve your software problems, save you valuable time and money, with remote maintenance.
(* Bookmark this page now for faster maintenance.)
3) 24/7 and holiday phone support for emergencies.
An SDS tech-support specialist is paged and will return your call ASAP.
4) Software Updates
For as long as your company is current on the Tech-Support and Update Subscription, it will receive free software updates (as released) that include important new features, enhancements and “future proofs” your company’s investment in the ShopData Systems software.
5) Add new ShopData Systems software modules – Get a 10% discount.
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Our goals are to bring you the best software possible, and to provide prompt customer service and follow-up assistance. We strive to give you the most professional support before and after the sale.
Copyright © Shop Data Systems, Inc. 2010. All Rights Reserved
